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Terms & Conditions

Last updated 28 July 2026

These terms govern your use of betbox.games. By opening a box, entering a battle or funding a balance you accept them.

Eligibility

You must be at least 18 years old, or the age of majority where you live, whichever is higher.

You may hold one account. Operating multiple accounts to claim bonuses more than once is grounds for closure.

You are responsible for checking that using this service is lawful where you are.

How a purchase works

Opening a box is a purchase of a randomised item, not a wager returned in cash. The price is shown before you confirm, and the full drop table with published odds is on the box page.

Every roll is executed server-side and committed to in advance. You can verify any result on the Fairness page.

Balance is spent at the moment a box is opened or a battle seat is claimed.

Prizes, sell-back and delivery

Items you pull are held in your inventory. You may sell an item back to the house for its listed value, which is credited immediately, or request physical delivery.

Once you request delivery an item leaves your inventory and can no longer be sold back.

Delivery requires a complete shipping address. Estimated arrival windows are estimates, not guarantees.

Battles

In a battle every seat pays the same entry. Rolls for all seats — including bots — are executed server-side once the battle starts.

In Normal mode the highest total takes every pull; in Crazy mode the lowest total does; in Sharing mode each seat keeps its own pulls.

Ties are broken by the best single pull and then at random. Seat order never affects the result.

Bonuses

Deposit bonuses won on the wheel apply to your next deposit, expire after 72 hours, and are capped in cash value. The cap is shown at the time of use.

Bonuses have no cash value on their own and cannot be withdrawn.

Account closure

You may stop using the service at any time. We may suspend or close an account that abuses bonuses, automates play, or attempts to manipulate outcomes.

Current status

Deposits are closed while a payment provider is being connected, so no real payments are processed at this time. Item delivery is still being set up: orders can be placed, but tracking numbers are placeholders until fulfilment is live. This clause will be removed once both are running.

Questions? Contact support via the details in your account area.